# RCDNSEE

> The Regional Capacity Development Network


## Posts

- [Advancing Wastewater Management in the Western Balkans: Second Delivery Cycle of the RCDN Wastewater Programmes](https://rcdnsee.net/advancing-wastewater-management-in-the-western-balkans-second-delivery-cycle-of-the-rcdn-wastewater-programmes/): Second Delivery Cycle of the WW CD Programme Completed RCDN successfully completed the second delivery cycle of the Wastewater Capacity Development (WW CD) Programme, implemented between October and December in partnership with national associations of public utilities and local governments across the Western Balkans. The WW CD programme supports decision-makers, utility managers, and engineers in strengthening their capacities to plan, finance, and manage wastewater systems in line with the EU Green Agenda for the Western Balkans and key EU environmental directives. By combining policy, technical, and operational perspectives, the WW CD Programme helps translate EU requirements into realistic, sustainable wastewater [&hellip;]
- [Partner-led trainings supporting water sector development](https://rcdnsee.net/partner-led-trainings/): Over the course of the past period, targeted capacity development activities continued to strengthen institutional, technical, and organizational capabilities across the water and sanitation sector in the Western Balkan countries. Through a combination of in-person and digital trainings, partner associations addressed priority topics such as asset management, non-revenue water, and modern training delivery methods, supporting more sustainable and effective water services. Integrated Asset Management (IAM) Training by UPKP and AMCFBiH In September 2025, a two-day training on Integrated Asset Management (IAM) in the Water and Sanitation Sector was held in Maglaj, Bosnia and Herzegovina, jointly delivered by the Association of [&hellip;]
- [From Generic to Specific: Strengthening training capacities across the Water and Sanitation Sector](https://rcdnsee.net/from-generic-to-specific-trainings/): RCDN continues to invest in high-quality training systems by strengthening the competencies of trainers across the water and sanitation sectors in the Western Balkan region. Through a combination of generic and programme-specific Trainings of Trainers (ToTs), RCDN supports local ownership, quality assurance, and the long-term delivery of standardized capacity development activities tailored to regional and national needs. Strengthening training quality in the Water Sector in Serbia: Generic Training of Trainers (gToT) delivered by UTVSI The Association for Water Technology and Sanitary Engineering (UTVSI) delivered a Generic Training of Trainers (gToT) on 13–14 November 2025 in Belgrade, Serbia. The training focused [&hellip;]
- [Regional Water Conferences strengthen dialogue and cooperation across the water sector in the Western Balkans](https://rcdnsee.net/regional-water-conferences/): A series of water sector conferences across the region brought together institutions, utilities, experts, and development partners to discuss shared challenges and priorities in water services. Taking place in Serbia, Montenegro, and Bosnia and Herzegovina, these events focused on practical issues related to water resources management, service sustainability, and sector reform. Water Forum 2025 focused on regional dialogue on water resources and communal hydrotechnics The Water Forum 2025, organized by the Association for Water Technology and Sanitary Engineering (UTVSI), was held from 3 to 5 December 2025 in Belgrade. The Forum gathered water sector professionals, public utility representatives, academic experts, [&hellip;]
- [Strengthening Local Voices for Water Sector Reform: LGA Committees Advancing Advocacy and Cooperation](https://rcdnsee.net/strengthening-local-voices-for-water-sector-reform-lga-committees-advancing-advocacy-and-cooperation/): RCDN continues to support the work of Local Government Association (LGA) committees across the Western Balkans as key platforms for advocacy, policy dialogue, and coordinated action on water and wastewater issues. Through thematic committees, forums, and targeted capacity development activities, LGAs are strengthening their role in representing municipal interests and contributing evidence-based inputs to national water policies. A core strength of these initiatives is the close collaboration between LGAs and Associations of Public Utilities (APUCs) ensuring that policy proposals reflect both governance perspectives and the operational realities of service providers. LGA Committees in Action North Macedonia – ZELS: Strengthening Municipal [&hellip;]
- [Learning from Practice: RCDN Strengthens Wastewater Services Through Peer Exchanges Across the Western Balkans](https://rcdnsee.net/learning-from-practice-rcdn-strengthens-wastewater-services-through-peer-exchanges-across-the-western-balkans/): RCDN continues to strengthen wastewater services across the Western Balkans by supporting peer exchanges and Communities of Practice (CoPs) that connect wastewater operators, utilities, experts, and associations around shared operational challenges and practical solutions. Through national and regional exchanges, professionals move beyond theory—learning directly from real-life experiences, innovative practices, and advanced facilities. These peer-based formats play a key role in building hands-on expertise, professional networks, and long-term cooperation, fully aligned with the objectives of the EU Green Agenda and EU wastewater directives. Peer Exchange Highlights &nbsp; North Macedonia – ADKOM | October &amp; DecemberADKOM organized two complementary peer exchanges focused [&hellip;]
- [Advancing Policy Dialogue Through Collaboration: Partners Driving Bottom-Up Water Sector Reforms](https://rcdnsee.net/strengthening-policy-dialogue-through-collaboration-partners-driving-bottom-up-water-sector-reforms/): RCDN continues to support inclusive, bottom-up policy dialogue initiatives across the Western Balkans, enabling associations of utilities and municipalities to actively contribute to policy reforms that reflect real operational needs, sector challenges, and EU-aligned objectives. By bringing together utilities, regulators, ministries, municipalities, academia, civil society, and development partners, these dialogue platforms strengthen evidence-based decision-making and ensure that reforms are practical, sustainable, and implementable. Policy Dialogue in Action Montenegro – Improving the Legal Framework for Water ServicesThe Association of Water Utilities of Montenegro convened key national stakeholders for a two-day workshop dedicated to analysing and improving the Draft Law on Water [&hellip;]
- [Raising Awareness About the Hidden Value of Water](https://rcdnsee.net/raising-awareness-about-the-hidden-value-of-water/): Every drop of water has a story, from its source to the tap, and back to nature. To make that story more visible, IAWD has launched the “Just Add Awareness – Every Drop Matters” campaign, supported by RCDN. The campaign sheds light on the complex journey of water and the essential work of public utilities that keep it flowing safely and sustainably. Through videos, podcasts, and engaging visuals on social media, it calls on citizens to recognize water’s true value and take part in protecting it. Recent posts highlight how “a single drop travels farther than you think” and remind [&hellip;]
- [Strengthening Training Functions Across the Region: RCDN+ Coordination Meeting with Training Managers](https://rcdnsee.net/strengthening-training-functions-across-the-region-rcdn-coordination-meeting-with-training-managers/): On 21 August 2025, the RCDN+ Coordination Meeting with Training Managers brought together representatives from all partner associations to review progress and align on the next steps for strengthening the training functions within the RCDN+ network. Functional Training Unit Tool – A New Step in Strengthening Association Capacities A key highlight of the meeting was the introduction and discussion of the Functional Training Unit Tool, developed collaboratively by the RCDN Training Managers. The tool serves as a comprehensive instrument to assess and strengthen associations’ Training Units, supporting them to identify areas for improvement, design targeted action plans, and contribute to [&hellip;]
- [RCDN Featured in European “Local Water Mural” of Best Practices](https://rcdnsee.net/rcdn-featured-in-european-local-water-mural-of-best-practices/): RCDN is proud to be recognized as one of the 67 inspiring initiatives showcased in the Local Water Mural “Every Drop Counts”, launched by the Council of European Municipalities and Regions (CEMR). The Mural highlights innovative, concrete solutions developed by municipalities and regions across Europe to strengthen water resilience in the face of growing challenges such as droughts, floods, and water scarcity. By making local action visible and connecting good practices across borders, it also reinforces the voice of local governments in water-related policymaking. Thanks to NALAS’ efforts, RCDN is the only regional representative from the Western Balkans included in [&hellip;]
- [Empowering Local Expertise for a Resilient Water Sector: RCDN+ Completes Second Master Training of Trainers](https://rcdnsee.net/empowering-local-expertise-for-a-resilient-water-sector-rcdn-completes-second-master-training-of-trainers/): From July 21–25, 2025, Skopje welcomed a new generation of dedicated professionals during the second Generic Training of Trainers (ToT) for Master Trainers, held at Hotel Holiday Inn. This intensive five-day training brought together Master Trainers nominated by RCDN partner associations both from Associations of Public Utility Companies (APUCs) and Local Government Associations (LGAs) with a shared mission: to scale up local capacity development through high-quality, peer-led training. The goal? To strengthen national training capacities by equipping Master Trainers with the skills, tools, and mindset to act as mentors and multipliers within their institutions and networks. Guided by RCDN Quality [&hellip;]
- [RCDN+ Strengthens Regional Expertise in Access to Financing](https://rcdnsee.net/rcdn-strengthens-regional-expertise-in-access-to-financing-through-peer-exchange/): The Regional Capacity Development Network (RCDN+) continues to play a key role in building local expertise and regional cooperation in the water services sector. Following RCDN+’s support for the first national roll-out of the Access to Financing (AF) Programme under the D‑LeaP framework in North Macedonia and Albania, ADKOM and SHUKALB came together in June for a peer-to-peer (P2P) exchange to consolidate knowledge and share lessons learned. Organized by IAWD &#8211; Voice of the Danube with RCDN+ support, the exchange brought together AF Hub trainers from both countries. Trainers reflected on their implementation experience, exchanged practical tips for improving training [&hellip;]
- [RCDN+ Partners Join Forces for New and Innovative Water Projects in Western Balkans](https://rcdnsee.net/rcdn-partners-join-forces-for-new-and-innovative-water-projects-in-western-balkans/): Regional cooperation within the RCDN community continues to deliver tangible results, strengthening local capacities and driving innovative solutions in the water sector. One of the most recent successes of RCDN is the WATERVILL project, developed with the joint efforts of RCDN partners. Selected among nearly 100 project proposals, WATERVILL focuses on improving access to water and increasing resilience to water scarcity in rural and mountain areas. The project stands out as an excellent example of how locally rooted associations, when regionally connected, can design EU-funded initiatives that directly respond to real community needs. Building on this momentum, NALAS and IAWD [&hellip;]
- [Advancing Wastewater Management in the Western Balkans: First Deliveries of the RCDN Wastewater Programmes](https://rcdnsee.net/first-deliveries-of-the-rcdn-wastewater-programmes/): To support the public utility companies and the local governments in addressing wastewater challenges in the Western Balkans, RCDN has launched Wastewater Capacity Development Programmes. These programmes are designed to support decision-makers, managers, engineers, and technical staff with the knowledge and skills necessary for improving wastewater collection, treatment, and overall service delivery. The programmes’ first deliveries were done in close cooperation with the Associations of Public Utilities and the Associations of Municipalities, reflecting a shared regional commitment to improving wastewater infrastructure, compliance with EU standards, and inter-institutional collaboration. WW CD Programme 1A: Introduction to Wastewater Systems for Decision Makers Bosnia [&hellip;]
- [Strengthening the Voice of Wastewater Practitioners through Communities of Practice (CoPs)](https://rcdnsee.net/strengthening-the-voice-of-wastewater-practitioners-through-communities-of-practice-cops/): Across the Western Balkans, Communities of Practice (CoPs) are emerging as dynamic platforms where wastewater professionals unite to exchange knowledge, address challenges, and co-create solutions. CoPs empower local practitioners to lead change, enhance technical know-how, and drive sustainable improvements in wastewater management. With national CoPs established in Montenegro, Serbia, North Macedonia and Bosnia and Herzegovina, each country is tailoring the platform to its specific needs while sharing a common vision: elevating the wastewater sector through collaboration and capacity development. Montenegro: Building Collective Action for Stronger Wastewater Voices A meeting of the CoP held in Zabjak, brought together dedicated professionals from WWTPs [&hellip;]
- [Boosting Asset Management Skills Across the Region](https://rcdnsee.net/boosting-asset-management-skills-across-the-region/): Introduction to Asset Management in the Water Sector – e‑Course by NALAS under RCDN In May and June 2025, NALAS successfully delivered the e-learning course “Introduction to Asset Management in the Water Sector”, implemented within the framework of the Regional Capacity Development Network (RCDN). The course, conducted in Serbian, engaged around 40 professionals from local governments and public utilities across the Western Balkans. Over six interactive weeks, participants explored key topics such as asset inventory, service levels, lifecycle costing, risk management, and investment planning—building practical knowledge to improve water and sanitation services in their communities. What made the course stand [&hellip;]
- [RCDN+ Continues to Strengthen Local Training Capacities Through Generic ToTs](https://rcdnsee.net/rcdn-continues-to-strengthen-local-training-capacities-through-generic-tots/): The Regional Capacity Development Network (RCDN+) continues its investment in building local training capacities to ensure high-quality delivery of capacity development services in the Western Balkans. RCDN+ partners: UoMM (Union of Municipalities of Montenegro), UPKP (Association of Public Utility Companies in the Federation of Bosnia and Herzegovina), and SHUKOS (Association of Water Supply and Sewerage Kosovo) successfully completed national Generic Training of Trainers (ToT) sessions. The trainings aimed to enhance trainers’ skills in adult learning methodologies, interactive facilitation techniques, and course delivery, ensuring that partner associations can independently provide effective capacity development services to their members. Building on the Master [&hellip;]
- [RCDN+ Partners Step Up Advocacy Efforts to Shape Water Sector Reforms](https://rcdnsee.net/rcdn-partners-step-up-advocacy-efforts-to-shape-water-sector-reforms/): RCDN partners across the Western Balkans are taking significant steps to strengthen advocacy and policy dialogue in the water and wastewater sector, ensuring that utilities and local governments are better represented in national and regional decision-making processes. In Albania, SHUKALB continues to lead the way with the Inter-Institutional Working Group on Human Resource Management in the Water Sector, bringing together utilities, regulators, and government representatives to address workforce challenges. SHUKALB also facilitated the drafting of a Position Paper on capacity development needs, providing evidence-based recommendations to national authorities and donors. In North Macedonia, ADKOM established a Working Group on Communal [&hellip;]
- [RCDN+ Partners Take Steps Towards Smarter Data Management](https://rcdnsee.net/rcdn-partners-take-steps-towards-smarter-data-management/): On 20 May 2025, RCDN+ partners met online to exchange on the newly developed Data &amp; Database Management Framework (DMF), designed to help associations make evidence-based decisions, improve member services, and strengthen policy advocacy. The exchange aimed to strengthen partners’ understanding of data management practices and explore how they can be applied to improve service delivery, policy advocacy, and member engagement. The DMF, developed by Deloitte, is grounded in the DAMA-DMBOK methodology and provides a step-by-step guide for managing data throughout its lifecycle ensuring that data is accurate, accessible, secure, and useful for decision-making. The DMF was developed following an [&hellip;]
- [Young Water Professionals Join Forces to Strengthen Regional Collaboration and Raise Their Voice in the Water Sector](https://rcdnsee.net/young-water-professionals-join-forces-to-strengthen-regional-collaboration-and-raise-their-voice-in-the-water-sector/): The Regional Capacity Development Network (RCDN), in partnership with IAWD – Voice of the Danube, successfully supported a nine-month Peer-to-Peer (P2P) Exchange Program (July 2024 – March 2025) for Young Water Professionals (YWPs) from Albania, Bosnia and Herzegovina, Kosovo, Montenegro, North Macedonia, and Serbia. The program, designed to empower YWPs and strengthen national chapters, combined two face-to-face workshops, eight online sessions, and continuous mentoring. It provided young professionals with the tools, networking opportunities, and confidence to take an active role in shaping the future of the water sector. Building Skills, Confidence, and Regional Connections  Participants worked together on a range [&hellip;]
- [Strengthening Regional Synergies: LGAs and APUCs Collaboration and Joint Policy Dialogue Take Center Stage](https://rcdnsee.net/strengthening-regional-synergies-lgas-and-apucs-collaboration-and-joint-policy-dialogue-take-center-stage/): The Regional Capacity Development Network for Water and Sanitation Services (RCDN) continues to empower Local Government Associations (LGAs) and Public Utility Associations (APUCs) across South-East Europe through joint knowledge creation and multi-stakeholder dialogue. Two recent NALAS-led activities, implemented under the RCDN framework, highlight the impact of this approach: The publication of the Report on Collaboration Practices between LGAs and APUCs, and The second meeting of the Water Management Working Group (WGWM), held in Belgrade. Together, these initiatives showcase how strengthened cooperation, policy engagement, and institutional learning are improving water and sanitation service governance in the region. Advancing LGAs and APUCs [&hellip;]
- [RCDN WW CD Programme: Strengthening Local Response to Wastewater Challenges in the Western Balkans](https://rcdnsee.net/strengthening-local-response-to-wastewater-challenges-in-the-western-balkans/): Why Wastewater Management Matters? Wastewater management remains one of the most pressing challenges in the Western Balkans. Rapid urbanization, aging infrastructure, and limited local capacities continue to strain public utilities and municipalities. At the same time, growing environmental concerns and alignment with European standards call for stronger, more coordinated responses. That’s where RCDN WW CD Programme comes in, a program that brings together knowledge, people, and institutions to build long-term solutions for wastewater management in the region. What Has Been Done So Far Kick-Off Meetings Held for each WW CD Programme, these events gathered local government and utility representatives, to [&hellip;]
- [Setting the Standard – Strengthening Water & Sanitation Committees](https://rcdnsee.net/setting-the-standard-strengthening-water-sanitation-committees/): In February 2025, NALAS published “Setting the Standard – Guidelines for the establishment and effective operation of LGAs’ sectoral committees”, focusing on Water and Sanitation Services (WSS). These guidelines gather regional expertise and best practices into practical, action‑oriented advice for national and local associations. Under the RCDN framework, these guidelines support three core objectives: Enhancing Institutional Capacity: They offer LGAs a clear roadmap for forming, governing and operationalizing WSS committees, strengthening structures for governance and service oversight. Promoting Cooperation: By reinforcing sectoral committees across associations, they enable shared decision‑making and joint action on topics like investment planning, asset reporting, and regulatory compliance. [&hellip;]
- [Strengthening Wastewater Services in the Western Balkans: Kick-Off Meetings Mark the Start of the WW CD Programme](https://rcdnsee.net/strengthening-wastewater-services-in-the-western-balkans-kick-off-meetings-mark-the-start-of-the-ww-cd-programme/): The Regional Capacity Development Network (RCDN) continues to empower the water sector in the Western Balkans with the launch of the Wastewater Capacity Development (WW CD) Programme. Three dynamic kick-off meetings, held across the region, gathered representatives of national associations, public utilities, and local governments, setting the stage for a transformative journey in capacity developemnt. A Strong Start: Engaging Stakeholders for Impact The WW CD Programme is designed to enhance the capacities of water utilities and municipalities by delivering high-quality, tailored trainings and peer exchanges. During the kick-off meetings, participants engaged in discussions on key topics such as sectoral challenges, [&hellip;]
- [Enhancing Association Capacities: Insights from the 1st TMC and Advocacy Open Week](https://rcdnsee.net/enhancing-association-capacities-insights-from-the-1st-tmc-and-advocacy-open-week/): As part of RCDN’s continuous efforts to strengthen the role of Associations of Public Utility Companies (APUCs) and Local Government Associations (LGAs), the TMC (Training Management Cycle) and Advocacy Open Weeks provided an engaging platform for knowledge exchange, hands-on learning, and tailored support. The first Open Week was organized for partners from Bosnia and Herzegovina, bringing together representatives from the two APUCs (AWRS and UPKP) and two LGAs (ATMRS and AMCFBiH). These dedicated sessions allowed participants to deepen their understanding of capacity development, training management, and advocacy strategies, equipping them with the tools to enhance their services for members. Focused [&hellip;]
- [RCDN Launches Series of Online Peer Exchanges on Managing Functional Training Units](https://rcdnsee.net/peer-exchanges-on-training-unit/): On 30 January 2025, the Regional Capacity Development Network (RCDN) successfully held the first in a series of online peer exchanges focused on Managing Training Units (TU) and Pool of Trainers (PoT). Conducted via MS Teams, the session brought together training managers from partner associations across the Western Balkans to share best practices and strategies for effective training management. Key Topics Discussed Establishing Functional Training Units: Participants explored essential components such as capacity development delivery systems, integrated pools of trainers, and knowledge management systems. Internal vs External Trainers’ Engagement: The session compared different models for engaging trainers, highlighting best practices [&hellip;]
- [RCDN Wraps Up a Successful Year of Growth and Collaboration!](https://rcdnsee.net/rcdn-wraps-up-a-successful-year-of-growth-and-collaboration/): As 2024 comes to a close, the Regional Capacity Development Network (RCDN) celebrates a year filled with achievements and milestones. We further boosted our existing training programs, hosted impactful regional workshops reaching new participants and strengthening capacities across the region. In addition, we signed new partnership grants, enhancing collaboration and sustainability efforts. Thank you to all our partners and members for your dedication and support. Stay tuned for even more opportunities and growth in 2025! 👉 Read the full newsletter here: December Newsletter
- [SHUKOS Looks Ahead: Developing Its Strategic Plan 2026-2031](https://rcdnsee.net/shukos-looks-ahead-developing-its-strategic-plan-2026-2031/): SHUKOS is setting a clear path for the future by developing its Strategic Plan 2026-2031. This forward-looking initiative, supported by the Regional Capacity Development Network (RCDN) and the Swiss Water Association (VSA), highlights a collaborative effort aimed at strengthening water sector leadership and sustainability in the Western Balkans. Strategic Planning Workshops: A Collaborative Effort Two intensive workshops laid the groundwork for SHUKOS’s strategic development: Engaging Key Stakeholders: The first workshop welcomed representatives from ministries, regulators, universities, and donors, whose valuable insights helped shape strategic priorities. Board-Led Visioning: In the second workshop, SHUKOS Board Members and directors of regional utility companies [&hellip;]
- [UTSVI organizes the 15th Water Fair and Forum in Belgrade](https://rcdnsee.net/utsvi-organizes-the-15th-water-fair-and-forum-in-belgrade/): The 15th Water Fair and Forum, held in Belgrade from 14-16 November 2024, successfully brought together key stakeholders from the water and sanitation sector. Organized by the Association for Water Technology and Sanitary Engineering (UTVSI), the event provided a vital platform for knowledge exchange, networking, and showcasing technological innovations. Promoting Regional Collaboration and Capacity Development RCDN representatives and partners actively participated, emphasizing its our mission to strengthen local government units (LGUs) and public utility companies (PUCs) through capacity development and policy dialogue. Focus on Future Collaboration and Innovation The forum addressed pressing sector challenges, including climate resilience, wastewater management, and [&hellip;]
- [RCDN+ 2nd PAB Meeting and Strategic Networking Event Drive Regional Collaboration Forward](https://rcdnsee.net/2nd-rcdn-pab-meeting/): From 2–4 December 2024, Zagreb, Croatia, hosted the 2nd RCDN+ Project Advisory Board (PAB) Meeting and Strategic Networking Event, bringing together representatives from APUCs, LGAs, development partners, and regional institutions. The two events focused on fostering cooperation, enhancing joint advocacy efforts, and advancing strategic management within the Western Balkans’ water and sanitation sector. 2nd PAB Meeting Highlights Held on 2 December 2024, the 2nd Project Advisory Board (PAB) Meeting of the RCDN+ project gathered a diverse group of stakeholders, including representatives from GIZ, SECO and RCDN+ partner associations. The focus was to review the progress of the RCDN+ project, discuss [&hellip;]
- [ZELS Workshop Empowers Municipalities for Local Water Management Planning](https://rcdnsee.net/zels-workshop-empowers-municipalities-for-local-integrated-water-management-planning/): From 5 to 6 December 2024, the Association of the Units of Local Self-Governments (ZELS) through the support of RCDN, organized a workshop in Gevgelija, North Macedonia. This event supported 12 pilot municipalities in developing local integrated water management plans, aligning with national regulations and EU directives. Strengthening Local Capacities for Water Management The workshop focused on empowering municipalities to develop systematic approaches for sustainable water management, covering drinking water supply and wastewater management. Key Goals and Topics Addressed: Building partnerships between municipalities and public utility companies (PUCs). Analyzing the legal framework and identifying areas for improvement. Introducing methodologies for [&hellip;]
- [Building Capacity on Capital Infrastructure Investment Projects in Albania](https://rcdnsee.net/building-capacity-on-capital-infrastructure-investment-projects-in-albania/): Association of Albanian Municipalities (ALAA) successfully concluded a regional training on Capital Infrasticture Investment Projects. Held in Albania, the event brought together experts from municipalities, public utility companies (PUCs), and specialized units dedicated to implementing capital projects. Key Objectives of the Training The training aimed to enhance participants’ skills in managing and implementing major infrastructure projects, particularly in the water supply sector. It provided hands-on guidance on project preparation, sustainability planning, and end-to-end project management. Key Topics Covered: Preparing capital investment projects that meet the highest standards. Developing essential elements for sustainable project implementation. Managing all project phases—from initiation to [&hellip;]
- [ADKOM’s Working Group on Communal Services Advances Policy Advocacy](https://rcdnsee.net/adkoms-working-group-on-communal-services-advances-policy-advocacy/): The Working Group on Communal Services of ADKOM held its first and second meetings on 3 October and 28 November 2024 in Skopje. These sessions marked a significant step forward in strengthening policy advocacy and enhancing asset management practices for public utility companies (PUCs) across North Macedonia. First Meeting: Laying the Foundation for Advocacy The inaugural meeting established a collaborative platform focused on addressing pressing legal and regulatory issues affecting PUCs. Key discussions centered on the ownership and management of essential utility assets, highlighting challenges such as complex legal frameworks, incomplete asset registries, and unclear administrative procedures. Highlights: Advocacy Strategy [&hellip;]
- [Strengthening Local Government Associations: NALAS Training on Water Sector Committees](https://rcdnsee.net/strengthening-local-government-associations-nalas-training-on-water-sector-committees/): From 27 to 30 October 2024, NALAS held a specialized regional training titled “The Elements of a Successful LGA Sectoral Committee” in Bar, Montenegro. The training gathered chairpersons and secretaries of water and sanitation sector (WSS) committees from local government associations (LGAs), aiming to boost their capacity for effective sectoral committee management. Building Stronger Committees for Better Governance The training focused on enhancing participants’ skills in establishing and managing sectoral committees within LGAs. It provided a comprehensive overview of the roles, responsibilities, and operational principles essential for effective committee work. Key Training Objectives: Composition and Leadership: Participants learned how to [&hellip;]
- [Reflecting on the Balkans Joint Conference 2024 – Promoting Peace through Transboundary Water Management](https://rcdnsee.net/reflecting-on-the-balkans-joint-conference-2024-promoting-peace-through-transboundary-water-management/): The Balkans Joint Conference 2024, themed “Neighborly Cooperation: Promoting Peace through Transboundary Water Management”, gathered over 500 professionals in Pristina to discuss how shared water resources can strengthen peace in the region. Organized by SHUKOS and SHUKALB, the conference featured pre-conference activities, including: The Stakeholders Meeting on Wastewater Management Launch of the Water Operators Partnerships in South-Eastern Europe (WOP SEE) Young Water Professionals forum Workshops on benchmarking and Dutch innovations in water management During the opening ceremony, inspiring remarks were made by Mr. Jeton Shabani, President of SHUKOS, and Mr. Petrit Tare, President of SHUKALB, with contributions from Swiss Ambassador [&hellip;]
- [Insights from the 5th International Conference on Efficient and Sustainable Water Services in BiH](https://rcdnsee.net/advancing-efficient-and-sustainable-water-services-in-bih/): The 5th International Conference &#8220;Efficient and Sustainable Water Services&#8221; organized by AQUASAN Network in BiH, on the 16th and 17th of October 2024 gathered more than 150 professionals from the region. The conference, supported by RCDN and the Embassy of Switzerland in Bosnia and Herzegovina, brought together key stakeholders from the water services sector to discuss vital issues, share experiences, and strengthen cooperation for improved and sustainable water services in BiH. Focus of the Conference The focus was put on the ongoing dialogue and collaboration among stakeholders in the water services sector, specifically on: Strengthening the strategic, legal, and institutional [&hellip;]
- [Strengthening Regional Water Sector Collaboration at the 5th Montenegro Water Conference](https://rcdnsee.net/5th-montenegro-water-conference/): The 5th International Montenegro Water Conference, that was held on October 10-11, 2024, brought together key stakeholders from Montenegro and the Western Balkans in order to address pressing challenges and opportunities in the water and wastewater sector. Organized by the Association of Waterworks of Montenegro (AWM) and the Union of Municipalities of Montenegro (UoMM), the conference fostered collaboration, sharing expertise, and advancing sustainable solutions. The MWC showcased regional best practices and ongoing initiatives that strengthen cooperation among municipalities and public utility associations. Discussions highlighted the significant achievements of RCDN+ in Montenegro and emphasized planned activities aimed at enhancing capacity development [&hellip;]
- [RCDN Invests in Building Training Expertise through Generic ToT in Tirana](https://rcdnsee.net/rcdn-invests-in-building-training-expertise-through-generic-tot-in-tirana/): The Regional Capacity Development Network (RCDN) held a successful Generic Training of Trainers (GToT) from 24-27 September 2024 in Tirana, Albania, focusing on strengthening the internal capacities of partner associations. This milestone event reinforced RCDN&#8217;s commitment to transferring knowledge and fostering sustainable development within the water and sanitation sector of the Western Balkans. A Landmark Event: Delivery by Master Trainers on Local Languages For the first time, the RCDN GToT was delivered entirely in local languages by RCDN+ Master Trainers. This approach ensured deeper engagement and better comprehension among participants, demonstrating RCDN&#8217;s investment in localized capacity development. Empowering Future Trainers [&hellip;]
- [ZELS Working Group on Water Management Sets Timeline for Policy Proposals](https://rcdnsee.net/zels-working-group-on-water-management-sets-timeline-for-policy-proposals/): The Working Group on Water Management (WGWW), established through the Commission for Environment and Communal Affairs of ZELS, has set a clear timeline for developing policy proposals aimed at improving water management in North Macedonia. The process is supported by representatives from the ZELS Network on Environment Protection and ADKOM, strengthening collaboration between municipalities and public utility companies. The initial meeting of the Working Group focused on identifying the challenges municipalities face in water management and planning future activities within ZELS project. The WGWW aims to address pressing water regulation issues, propose legal solutions, and enhance municipal input on environmental [&hellip;]
- [SHUKOS Training Empowers Albanian HUB Coordinators on Utility Benchmarking Platform Use](https://rcdnsee.net/utility-benchmarking/): SHUKOS (D-Leap UBP Hub) successfully held a comprehensive two-day training titled Mastering Utility Benchmarking: Using UBP Platform for Optimal Performance from 28-29 August 2024 at Hotel Brezovica, Kosovë. Seventeen participants from public utility companies across Albania gathered to enhance their skills in utility benchmarking, data management, and performance monitoring using the UBP platform. Key Objectives and Learning Outcomes The training aimed to equip Albanian HUB coordinators with the necessary knowledge and skills to use and manage performance indicators on the UBP platform effectively. Specific goals included data collection, performance analysis, benchmarking, and generating comparative reports. Participants deepened their understanding of [&hellip;]
- [IMPROVING LOCAL WATER MANAGEMENT: A NEW INITIATIVE BY ZELS SUPPORTED BY RCDN](https://rcdnsee.net/improving-local-water-management-a-new-initiative-by-zels-supported-by-rcdn/): The Regional Capacity Development Network for Water and Sanitation Services (RCDN), through the support of the Association of the Units of Local Self-government of the Republic of North Macedonia (ZELS), is excited to announce a important  project designed to improve the local water service management in North Macedonia. This project, &#8220;Strengthening Capacities of ZELS and Introduction of Local Water Services Management System,&#8221; aims to ensure that communities have access to clean, safe drinking water and efficient sanitary services. Project Highlights Building Stronger Institutions This initiative focuses on creating a collaborative approach between Local Self-Government Units (LSGUs) and Public Utility Companies [&hellip;]
- [ENHANCING WATER SAFETY – RCDN PARTNERS EQUIP UTILITIES IN ALBANIA AND KOSOVO FOR CRISIS MANAGEMENT](https://rcdnsee.net/enhancing-water-safety-rcdn-partners-equip-utilities-in-albania-and-kosovo-for-crisis-management/): The Regional Capacity Development Network (RCDN) is proud to announce its continued support for two significant training initiatives focused on water safety and crisis management. This program, delivered by SHUKALB and SHUKOS, as part of D-LeaP, is aimed at enhancing the resilience and efficiency of water utilities in the region, equipping them with the tools and knowledge to identify operational hazards and effectively plan, prepare, and respond to crises. Empowering Utilities for Crisis Management: The D-LeaP Program The D-LeaP program, led by SHUKALB, equips public utilities with the skills to swiftly respond to and recover from crises. Aimed at key [&hellip;]
- [AWM BOARD MEETING IN PLAV RESULTS IN CRUCIAL INITIATIVE FOR MONTENEGRO'S WATER SECTOR](https://rcdnsee.net/awm-board-meeting-in-plav-results-in-crucial-initiative-for-montenegros-water-sector/): &nbsp; On July 10, 2024, the 28th Board meeting of the Association of Waterworks of Montenegro (AWM) took place in the city of Plav. In response to the alarming challenges facing the sustainable functioning of service providers, the Position Paper titled &#8220;INITIATIVE, ENABLING ENVIRONMENT IN THE WATER SECTOR OF MONTENEGRO&#8221; was prepared and signed by all executive directors of AWM member companies. These members include entities involved in water supply, regional water supply, wastewater removal and treatment, as well as Vodacom. The primary aim of this Initiative is to inform both stakeholders operating in the water sector and the general [&hellip;]
- [SUCCESSFUL COMPLETION OF FIRST TRAINING IN THE SECOND CYCLE OF THE NRW PROGRAM](https://rcdnsee.net/successful-completion-of-first-training-in-the-second-cycle-of-the-nrw-program/): The Regional Capacity Development Network (RCDN) is pleased to announce the successful completion of the first training session in the second cycle of the Non-Revenue Water (NRW) program. This session took place at Hotel Aurel in Podgorica, Montenegro, from June 27 to 28, 2024. The training, a continuation of the D-Leap initiative, reflects RCDN&#8217;s ongoing commitment to addressing the significant challenges posed by non-revenue water in Montenegro&#8217;s water utility systems. Background and Objectives Montenegro&#8217;s water utility systems face a critical challenge with high levels of water losses. Recognizing the urgency of this issue, the Association of Water Utilities of Montenegro, [&hellip;]
- [NEW SKILLS ACQUIRED: PARTNERS COMPLETE PUBLIC RELATIONS AND SOCIAL MEDIA TRAINING](https://rcdnsee.net/new-skills-acquired-partners-complete-public-relations-and-social-media-training/): The Regional Capacity Development Network (RCDN) is delighted to announce the successful completion of the Public and Media Relations Training. This training, conducted in collaboration with Represent Communications Macedonia, equipped RCDN partners with essential skills and strategies to enhance communication, build robust public relations, and effectively advocate for their members&#8217; interests. Empowering Communication and Advocacy The Public and Media Relations Training aimed to empower RCDN partners with the necessary tools to navigate the complexities of media interactions and public communication. The training focused on various aspects, including: Effective Communication Strategies: Participants learned how to craft compelling messages and communicate clearly [&hellip;]
- [Trainers Complete Master Training of Trainers in Montenegro, Reinforcing RCDN Commitment to Sustainable Capacity Development](https://rcdnsee.net/trainers-complete-master-training-of-trainers-in-montenegro-reinforcing-rcdn-commitment-to-sustainable-capacity-development/): From June 3 to 7, 2024, Montenegro successfully hosted the RCDN+ Training of Trainers (ToT) for Master Trainers, bringing together a dedicated group of Trainers from RCDN partner associations. This intensive program focused on enhancing the participants’ methodological skills to mentor associations’ pools of trainers and deliver high-quality trainings that drive sustainable development across the region. Strengthening the Skills of Master Trainers for Enhanced Capacity Development The training program was a crucial initiative aimed at boosting the capabilities of Master Trainers within the Regional Capacity Development Network (RCDN) project. It provided a dynamic platform for learning and collaboration, focusing on [&hellip;]
- [D-LeaP Committee Council Approves 2024 Work Plan and Quality Management Framework](https://rcdnsee.net/d-leap-committee-council-approves-2024-work-plan-and-quality-management-framework/): Photo credits: Andija Simovic The D-LeaP Committee Council convened at Hotel Kronwell in Brasov, to finalize and approve the D-LeaP Work Plan for 2024. The meeting, featured representatives from different organizations such as the International Association of Water Supply Companies in the Danube River Catchment Area (IAWD), association members of IAWD and RCDN partners, the World Bank, the Swiss State Secretariat for Economic Affairs (SECO) and the Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) The primary agenda of the meeting was the presentation and ratification of the D-LeaP Work Plan for 2024. Additionally, the committee council reviewed and approved the D-LeaP [&hellip;]
- [Successful Completion of Training on Capital Infrastructure Investment Projects in the Water and Sanitation Sector](https://rcdnsee.net/successful-completion-of-training-on-capital-infrastructure-investment-projects-in-the-water-and-sanitation-sector/): We are pleased to announce the successful completion of the training  titled &#8220;Capital Infrastructure Investment Projects in the Water and Sanitation Sector,&#8221; which took place from May 21-24, 2024, at Hotel Garden in Prishtinë, Kosovë. This training was made possible through the grant SHUKALB received from RCDN. The training session targeted middle management in UK Companies, including heads of relevant sectors/units and technical, legal, and financial staff. The participants engaged in an intensive program designed to enhance their skills and knowledge in managing capital infrastructure investment projects. Key Highlights of the Training: Participants gained a thorough understanding of the stages [&hellip;]
- [Successful Completion of RCDN Academy Training in Montenegro: Empowering Partner Associations in EU Fundraising and Project Development](https://rcdnsee.net/successful-completion-of-rcdn-academy-training-in-montenegro-empowering-partner-associations-in-eu-fundraising-and-project-development/): &nbsp; From May 12-17, 2024, Hotel Princess in Bar, Montenegro, hosted a training session organized by the RCDN Academy. This event, specifically designed for RCDN partner associations, aimed to enhance their capabilities in EU fundraising and project development, with a particular emphasis on project proposal development and supporting the financial sustainability of partner associations. The training concluded with resounding success. Event Details and Participants The EU Fundraising and Project Development training targeted associations eligible for the current EURO MED 4th Call for Thematic projects. These associations included UMM, AWM, ALAA, SHUKALAB, ZELS, ADKOM, AMCFBiH, UPKP, AMTRS, AWRS, and AQUASAN. The [&hellip;]
- [Strengthening Water and Sanitation Services in the Western Balkans: IAWD's Initiative](https://rcdnsee.net/iawds-initiative/): IAWD – International Association of Water Service Companies in the Danube River Catchment Area In the Western Balkans, the quest for sustainable water and sanitation services is a pressing issue, exacerbated by international crises and environmental challenges. According to the United Nation’s Sustainable Development Goal #6 Joint Monitoring Program, a significant portion of the population in this region still struggles with access to safely managed water supplies. Challenges and Strategic Responses The region faces numerous hurdles, including the aftermath of a global pandemic, economic disruptions from geopolitical conflicts, and escalating climate change impacts. A critical bottleneck has been identified as [&hellip;]
- [Successfully finished: RCDN Training Management Cycle (TMC) Training](https://rcdnsee.net/successfully-finished-rcdn-training-management-cycle-tmc-training/): We are thrilled to share the outcomes from the latest session of our RCDN Training Management Cycle (TMC) Training, held to bolster the abilities of our partner associations. This training focused on mastering the RCDN CD format &#8220;Training&#8221; to ensure top-notch delivery that aligns with our standards. Key Takeaways from the Session: • Deep Insights: Participants gained valuable insights into Capacity Development, thoroughly understanding our training cycle&#8217;s essentials. • Skill Enhancement: Our partners are now better prepared to conduct exceptional training sessions, adhering to RCDN&#8217;s Quality Standards and making effective use of our specialized templates. • Shared Wisdom: A lively [&hellip;]
- [Empowering Regional Water and Sanitation Services: NALAS' New Collaborative Grant](https://rcdnsee.net/empowering-regional-water-and-sanitation-services-nalas-new-collaborative-grant/): The Regional Capacity Development Network (RCDN) for Water and Sanitation Services, in partnership with the Network of Associations of Local Authorities of South-East Europe (NALAS), has embarked on an ambitious initiative aimed at enhancing the capabilities and sustainability of water and sanitation sector across the region. This new grant, by enhancing their institutional strengthening, aims to support local government associations (LGAs) and association of public utility companies (APUCs), ensuring a brighter, more efficient future in water and sanitation services. Objective and Strategy The overall objective of the project is to institutionally strengthen our partner LGAs and APUCs, enabling them to [&hellip;]
- [Empowering Advocacy and Lobbying: RCDN+ Academy's Training in Skopje](https://rcdnsee.net/empowering-advocacy-and-lobbying/): The Regional Capacity Development Network for Water and Sanitation Services (RCDN) is proud to announce the completion the second Advocacy and Lobbying Training that took place in Skopje. This event was a cornerstone in our mission to empower partners from Macedonia, Kosovo and Serbia with the tools necessary for effective advocacy in the public policy arena. Over the course of the training, dedicated participants from the region engaged in a dynamic program designed to deepen their understanding of advocacy and enhance their lobbying skills. The training offered a mix of theoretical knowledge,  alongside engaging practical exercises that put theory into practice. Participants [&hellip;]
- [Stay Informed and Engaged with Our New RCDN Newsletter](https://rcdnsee.net/stay-informed-and-engaged-with-our-new-rcdn-newsletter/): Subscribe DOWNLOAD PDF Welcome to the cutting edge of regional development in water and sanitation services! We are thrilled to announce the launch of our brand-new newsletter. Why Subscribe to Our Newsletter? Receive updates on Latest Sector Developments, agreements, and projects with partners. Learn about upcoming workshops, conferences, and trainings. Be inspired by stories of how RCDN partners have successfully improved water and sanitation services in their regions, overcoming challenges through collaboration and innovative approaches. Join Us in Shaping the Future of Water and Sanitation Services! By subscribing to our newsletter, you&#8217;re not only staying informed—you&#8217;re also supporting a movement [&hellip;]
- [Introducing RCDN+ Academy: Building Stronger Foundations for Sustainable Development and Growth](https://rcdnsee.net/introducing-rcdn-academy/): Introducing RCDN+ Academy: Building Stronger Foundations for Sustainable Development and Growth In an era where knowledge is power, the Regional Capacity Development Network (RCDN+) stands as a formidable force, guiding the path toward sustainable growth and progress. Built on the pillars of collaboration, innovation, and shared expertise, the RCDN+ Academy stands out as a unique opportunity for positive change in the Western Balkans. In a bid to foster collaboration, enhance capacities, and advocate for the interests of public utilities and local governments in the Western Balkans, RCDN+ is launching the RCDN+ Academy as a platform that aims to empower partner associations through [&hellip;]
- [Strengthening Local Governance: NALAS, backed by RCDN+, pioneering advancement in Water Management](https://rcdnsee.net/nalas-backed-by-rcdn-pioneering-advancement-in-water-management/): In continuation of the longstanding collaboration, the Network of Associations of Local Authorities of South-East Europe (NALAS) in partnership with the RCDN+ project, aim to bolster the capabilities of local government authorities (LGAs) and further empower them to address the diverse challenges they face. At the heart of this partnership lies a shared commitment to strengthening LGAs and fostering sustainable development practices. NALAS, through LGAs&#8217; sectoral committees, brings a wealth of knowledge and experience in local governance dynamics. Through its extensive network and advocacy efforts, NALAS has been instrumental in empowering LGAs to become catalysts for positive change within their communities. The [&hellip;]
- [RCDN+: Elevating Water Sector Excellence Beyond Grants - Fostering Growth and Recognition for Key Associations](https://rcdnsee.net/rcdn-elevating-water-sector-excellence-beyond-grants-fostering-growth-and-recognition-for-key-associations/): In a concerted effort to elevate the capacities and performance of the water sector across the Western Balkan, The Regional Capacity Development Network (RCDN) for Water and Sanitation Services has allocated financial support to pivotal associations within the region. The provided support aims to bolster organizational capabilities and growth, foster policy dialogue, and enhance capacity development initiatives, ultimately contributing to the provision of safe, sustainable, and efficient water supply and sanitation services. ADKOM – North Macedonia: ADKOM aims to increase the capacities of The Association of Public Utility Companies (PUCs) in Macedonia. ADKOM is poised to embark on a transformative [&hellip;]
- [RCDN+ Training Equips Partner Associations for Effective Advocacy and Policy Influence](https://rcdnsee.net/rcdn-training-equips-partner-associations-for-effective-advocacy-and-policy-influence/): A comprehensive training session aimed at enhancing the capacities of partner associations in influencing public policy concluded successfully in Sarajevo after three intensive days of learning and collaboration. Held as part of the RCDN+ Academy, the training focused on empowering participants with the skills necessary for effective advocacy campaigns, legislative lobbying, and coalition building. Participants at the training were partner associations from Bosnia and Herzegovina and Montenegro. The overall learning objective of the training was to strengthen the participants&#8217; understanding of advocacy&#8217;s influence on public policy decisions and equip them with the necessary tools and strategies to affect change. Specific [&hellip;]
- [Addressing the Urgent Need for Improved Water Sanitation Services in the Western Balkans](https://rcdnsee.net/addressing-the-urgent-need-for-improved-water-sanitation-services-in-the-western-balkans/): What ignites our essence? Addressing the Urgent Need for Improved Water Sanitation Services in the Western Balkans Ensuring access to clean and safe water is not just a matter of convenience; it is a fundamental prerequisite for safeguarding public health and fostering overall well-being. But alarming statistics underscore the urgency of addressing water sanitation issues. As analysis show merely 1% of the world&#8217;s water is deemed suitable for drinking, and this already limited resource is dwindling year by year. The consequences of water scarcity are starkly evident, with over 2 billion people residing in water-stressed countries, according to the World [&hellip;]
- [RCDN Initiative: Empowering Water Sector Through Capacity Development](https://rcdnsee.net/rcdn-initiative-empowering-water-sector-through-capacity-development/): Do we hold significance? Undoubtedly so! And here is why. In a concerted effort to bolster the capabilities of the water and sanitation service sector, the RCDN (Regional Capacity Development Network)project has made significant strides in its first phase. With a focus on tailored training modules and strategic capacity development measures, RCDN has emerged as a catalyst for positive change, impacting both organizational development and policy enhancement across the 6WB countries (Albania, Bosnia and Herzegovina, Kosovo, Macedonia, Montenegro and Serbia) During the preceding phase, RCDN successfully crafted 25 high-quality training modules, known as RCDN CD Products, which were meticulously tailored [&hellip;]
- [(Re)Launching the RCDN Wastewater Capacity Development Programmes](https://rcdnsee.net/relaunching-the-rcdn-wastewater-capacity-development-programmes/): Kick-off meeting of the RCDN partner associations, GIZ and Consultant was held on 15 March 2022 to ensure a proper &amp; common understanding and clarify the overall methodology &amp; validation process of RCDN WW CD Programmes as well as to agree on key elements of the implementing approach. Proposed structure, work packages &amp; responsibilities and work schedule of the WW CD Programmes were presented and intensively discussed by the participants. The participants also reflected on the curricula &amp; modules per pilot country and proposed approach for implementation with regard to the capacitation of WW local experts, pilot delivery, collection &amp; [&hellip;]
- [Quality Standards for Stakeholder Dialogue in Focus](https://rcdnsee.net/quality-standards-for-stakeholder-dialogue-in-focus/): Enabling the application of RCDN Quality Standards for Stakeholder Dialogue was the aim of the online exchange amongst the RCDN partner associations held on 2 February 2022. RCDN Focal Points and representatives of management of the RCDN partner associations are thus familiarized with the RCDN Quality Standards for Stakeholder Dialogue and the standardized templates to be used. Participants also exchanged experiences on applicability of these Quality Standards and good practices on stakeholder dialogue and were able to benefit from experiences of others. RCDN hence continues to strengthen capacities of its partner associations to delivery quality services to their members and [&hellip;]
- [Providing capacity development services during COVID-19: RCDN Networking](https://rcdnsee.net/providing-capacity-development-services-during-covid-19-rcdn-networking/): What were major challenges to capacity development delivery and how did the partner associations adjust to continue providing high level services during the COVID-19 pandemic were key issues discussed at the RCDN partners meeting held online on 21 December 2021. Additional efforts that needed to be invested in converting face-to-face to online delivery, insufficient computer literacy and equipment as well as participants who are not dedicated fully during online events were only some of common challenges shared by the partner associations. Yet, it has not put the capacity development delivery on hold during the pandemics; on the contrary, the partner [&hellip;]
- [RCDN Knowledge Management Newsletter - first edition](https://rcdnsee.net/rcdn-knowledge-management-newsletter-first-edition/): We are happy to share with you the first edition of our Knowledge Management Newsletter: At the Source of Knowledge. This is a huge knowledge base that can provide valuable support to the RCDN partners in their capacity development, advocacy and association development efforts. We have established RCDN Knowledge Management System, collecting, organising and systematising the knowledge and making it accessible to our community. This Newsletter will bring some of the elements of this system closer to you. We hope you enjoy it and take the advantage of the RCDN at the source of knowledge. Download the Newsletter from RCDN [&hellip;]
- [RCDN Wastewater BLOG#4: WOMEN IN THE WATER AND SANITATION SECTOR - part 2](https://rcdnsee.net/rcdn-wastewater-blog4-women-in-the-water-and-sanitation-sector-part-2/): The idea of protecting public health and environment could be a driver for women to work in the water and sanitation sector. From the other side modern utilities of the future would need staff with more diverse skill sets to respond to the emerging needs. By hiring, managing, and training a more diverse mix of employees mobilising more women, new and fresh perspectives can help shape the water utilities of the future. Associations of water utilities and municipalities play crucial role in providing the employees of their members with opportunities for professional capacity development, such as training, mentoring, or job [&hellip;]
- [Two-day training on Integrated Asset Management in BiH](https://rcdnsee.net/two-day-training-on-integrated-asset-management-in-bih/): On 18 and 19 March 2021,  Aquasan Network in BiH organized a two-day seminar / training on RCDN CD product Integrated Asset Management. Participants were representatives of entity water agencies, heads of services of local government units (LGUs) in charge of communal activities, general and executive directors of public utility companies (PUCs) and presidents of commissions for inventory and identification of unregistered fixed assets from local governments. More than 40 participants on the first day of the seminar / training had the opportunity to get acquainted with the institutional, legal, technical and economic-financial aspects of integrated asset management in order [&hellip;]
- [RCDN Wastewater BLOG#3: WOMEN IN THE WATER AND SANITATION SECTOR - part 1](https://rcdnsee.net/rcdn-wastewater-blog3-women-in-the-water-and-sanitation-sector-part-1/): Water is often considered as a key source of employment, both directly, as an employer in water related services, and indirectly, through water-dependent economic activities such as agriculture. It is widely recognized that women play crucial role in managing and safeguarding water at the domestic and community level. From the other side, the empirical evidence clearly shows that globally women are significantly underrepresented in the water and sanitation sector. Despite positive development tremendous number of people worldwide still lack safely managed drinking water and sanitation. It is expected that the rapid urbanization will further increase the demand for urban water [&hellip;]
- [Preparing and Delivering Online Trainings: Improved Capacities of RCDN Partner Associations](https://rcdnsee.net/preparing-and-delivering-online-trainings-improved-capacities-of-rcdn-partner-associations/): Selected members of RCDN Pool of Trainers, Moderators and Advisors and RCDN Focal Points participated in the training aimed at improving capacity of RCDN partner associations for quality online delivery. The training was held on 22 February 2021 enabling the participants to learn how to design online trainings and how to successfully transform face-to-face into online trainings as well as to adopt skills for communicating effectively in a virtual environment. An experienced trainer Mr. Stefan Friedrichs from Public One GmbH in Germany presented a series of online tools and ideas for customizing existing face-to-face materials into online trainings as well [&hellip;]
- [RCDN Wastewater BLOG#2: WASTEWATER SLUDGE – WASTE OR NEW VALUE](https://rcdnsee.net/rcdn-wastewater-blog2-wastewater-sludge-waste-or-new-value/): Sludge from Waste Water Treatment Plants (WWTP) is an increasingly important topic in the relations between Local Government Units (LGUs) and Public Utility Companies (PUCs) since it contains a mixture of organic and inorganic substances containing pathogenic microorganisms, parasites, viruses and numerous other potentially toxic elements and compounds. This kind of sludge forms as a by-product of accumulation of solids during physical (sedimentation), biological (microbiological activities) and chemical processes (coagulation, flocculation), and its disposal is an increasing challenge for PUCs since the effectiveness of waste water treatment is not measured only by the quality of treated waste water, but also [&hellip;]
- [WHAT HAVE WE ACHIEVED AND WHAT DO WE PLAN FOR 2021/2022?](https://rcdnsee.net/what-have-we-achieved-and-what-do-we-plan-for-2021-2022/): What has been achieved by your association and what are key benefits from the RCDN Project? Which capacity development measures have you delivered and what is their impact? How successful are your advocacy and lobbying efforts for enabling environment? These are some of questions that 16 partner LGAs and APUCs focused on during the Partners Meeting held on 21 December 2020 when presenting their accomplishments in implementing the RCDN Project. Strengthened capacities of the associations, trained staff and improved organisational procedures, mechanisms and tools, successful capacity development measures delivered to LGUs and PUCs, enhanced skills on lobbying and advocacy, policy [&hellip;]
- [A SAMPLE OF WASTEWATER](https://rcdnsee.net/rcdn-wastewater-blog1/): A SAMPLE OF WASTEWATER &#8211; SOURCE OF KNOWLEDGE ON COVID-19 Wastewater treatment plants are key parts of the infrastructure and facilities of strategic importance for water and sanitation services and the fight against the covid-19 virus. Wastewater can be used for further research which again puts water and sanitation services in focus as sewage and wastewater treatment plants can serve as a source of data for monitoring of pandemic and for further research as well as for establishing early warning system. The challenge of fighting a pandemic is also an opportunity for water and sanitation services that are, in normal [&hellip;]
- [RCDN Generic Training of Trainers](https://rcdnsee.net/rcdn-generic-training-of-trainers/): This week, in the frames of the RCDN Waste Water CD Programme, a Generic Training of Trainers (ToT) is organized for a group of 13 participants coming from Albania, Bosnia and Herzegovina and North Macedonia. This is the first in a series of ToTs that will be organized for the new members of the RCDN Pool of Trainers, Moderators and Advisors. The ToT is organized to enhance the methodological competences of RCDN Trainers and Moderators of the RCDN WW CD Programme according to established RCDN Quality Standards.
- [Peer exchange on wastewater projects in Kosovo](https://rcdnsee.net/peer-exchange-on-wastewater-projects-in-kosovo/): SHUKOS successfully completed the two-day peer-to-peer event aimed to improve knowledge and exchange experiences on planning, preparation and implementation of wastewater collection and treatment projects in Kosovo. The online event was organised on 12 and 16 October 2020. The participants were Technical Directors of Regional Water Companies (RWC), representatives from Kosovo Municipalities, representatives from MESP, SHUKOS and Association of Kosovo Municipalities as well as representatives of GIZ and NALAS. In the first day, RWC Hidroregjioni Jugor presented its practice and experience in the Prizren Wastewater Collection and Treatment Project, which was followed by interactive exchange amongst the participants. The second [&hellip;]
- [Strategic Planning Workshop of WASS](https://rcdnsee.net/strategic-planning-workshop-of-wass/): The Association for Water Protection and Preservation in the South of Serbia (WASS), in cooperation with the German Organisation for International Cooperation (GIZ), within the Regional Capacity Development Network for Water and Sanitation Services (RCDN), organised a two-day Workshop on Strategic Planning on 14 and 15 October 2020 in Kopaonik, Serbia. Due to the ongoing COVID-19 epidemic, the event was organised in line with all necessary recommendations and measures and in accordance with the COVID-19 protocols of the Republic of Serbia. The maximum number of participants at the workshop is 20.
- [Learning to prepare a Concept Note for Cross Border Cooperation](https://rcdnsee.net/learning-to-prepare-a-concept-note-for-cross-border-cooperation/): Association of Waterworks of Montenegro and Union of Municipalities of Montenegro are implementing a training program aimed to improve capacities of PUCs and LGUs in Montenegro to successfully apply on Cross Border Cooperation Calls: CBC Montenegro – Kosovo, CBC Montenegro – Albania. The first training within this program, Project Cycle Management, was organized in February this year with a selection of participants from 15 PUCs available to apply for these CBC programs. As a follow-up of the program, two workshops were organized in Budva on 22-23 and 24-25 September 2020 for the preparation of the Concept Note. The participants were [&hellip;]
- [Training Management Cycle and Corresponding Quality Standards](https://rcdnsee.net/training-management-cycle-and-corresponding-quality-standards/): Fourteen representatives from eight RCDN partner associations of local governments (LGAs) and associations of water utilities (APUCs) successfully completed the RCDN online training „Training Management Cycle and Corresponding Quality Standards.” The training took place on 22 and 23 September 2020 providing the participants with the opportunity to benefit from learning about key elements of training management cycle, quality delivery of RCDN capacity development formats, such as “Training\&#8221; and \&#8221;Peer Exchange\&#8221;, and application of the corresponding RCDN Quality Standards. The participants also exchanged experiences and good practices on so-far training and peer exchange delivery. The training was delivered by Ms. Jelena [&hellip;]
- [8th Balkans Joint Conference and Exhibition: CALL FOR ABSTRACTS](https://rcdnsee.net/8th-balkans-joint-conference-and-exhibition-call-for-abstracts/): SHUKALB and SHUKOS are pleased to invite you to join and participate in the Program of the 8th Balkans Joint Conference and Exhibition to be held in Tirana, Albania, on 4- 6 November 2020 as a virtual event. The Conference Theme, Water and Climate Change, is inspired by the UN’s 2020 World Water Day, and focuses on water and climate change and how the two are inextricably linked to each other. Important Dates: Abstracts Submission: 23 September, 2020 Acceptance Notification: 5 October, 2020 Advanced Program: 12 October, 2020 Presentations/ Full Papers/ CV Submission: 20 October, 2020 &nbsp; Find out more at Call for Abstracts [&hellip;]
- [New Wastewater Treatment Plant - a Milestone for Sustainable Development of the Kočani Region](https://rcdnsee.net/new-wastewater-treatment-plant-a-milestone-for-sustainable-development-of-the-kocani-region/): After just one year of operation, the Wastewater Treatment Plant in Kocani built with Swiss support, shows excellent results in improvement of the environment in the region. Learn more at: New Wastewater Treatment Plant – a Milestone for Sustainable Development of the Kočani Region &nbsp;
- [Second RCDN webinar on financial aspects of water utilities performance during the COVID-19 pandemic and support by local government units](https://rcdnsee.net/second-rcdn-webinar-on-financial-aspects-of-water-utilities-performance-during-the-covid-19-pandemic-and-support-by-local-government-units/): Operation of water utilities during the COVID-19 pandemic is characterised by extra tasks, decreased collection rate and change in service demand. Methodology for calculating and covering real costs resulting from the pandemic needs to be defined and support by local government units needs to be ensured in that regard. Impacts of COVID-19 pandemic on financial performance of water utilities and support by their local government units was identified by participants of the first RCDN webinar as crucial topic for further discussion. The second RCDN webinar was therefore organised on 9 June 2020 aiming at the exchange amongst local government units [&hellip;]
- [Announcement for 2nd RCDN Webinar](https://rcdnsee.net/2nd-rcdn-webinar/): Announcement for 2nd RCDN Webinar
- [RCDN webinar on cooperation between local government units and public utility companies in provision of water and sanitation services during the COVID-19 pandemic](https://rcdnsee.net/rcdn-webinar-on-cooperation-between-local-government-units-and-public-utility-companies-in-provision-of-water-and-sanitation-services-during-the-covid-19-pandemic/): The participants at the RCDN webinar held on 12 May 2020 agreed that the cooperation between local government units and water utilities is crucial at all times, but especially during the current COVID-19 crisis. Water utilities are strong only if backed by strong and committed local government units and vice versa. They underlined that under the current circumstances the liquidity and financial operation of water utilities as well as the support by municipalities as their founders is a key issue. Cooperation between local government units and public utility companies on providing water services during the COVID-19 pandemic was on the [&hellip;]
- [Regional map of Wastewater treatment plants and projects](https://rcdnsee.net/regional-map-of-wastewater-treatment-plants-and-projects/): By conducting research with member associations in the region, RCDN is proud to publish the first version of the Wasterwater treatment plants and projects database which consists of: A visual representation of the WWT plants and upcoming projects by country: Albania, Bosnia and Herzegovina, North Macedonia, Kosovo and Montenegro &#8211; available on this link A database that contains the basic characteristics (capacity, type of technology, type of waste disposal) of the aforementioned wastewater treatment plants and projects &#8211;  available on these links: link 1  and link 2
- [NALAS Solid Waste and Water Management Task Force Initiates the Water Management Group](https://rcdnsee.net/nalas-solid-waste-and-water-management-task-force-initiates-the-water-management-group/): On 12-13 December 2019, the NALAS Solid Waste and Water Management Task Force met in Belgrade, Serbia to discuss and identify the priority objectives and recommendations necessary for policy dialogue and advocacy initiatives of the NALAS members related to the Sector of Water and Sanitation.  Discussions also included changes that could encourage enabling learning environment at local, national and regional level. On the first part of the meeting, an introductory session was held, to allow the Task Force and new members of the Water Management group to get to know each other better. An overview of NALAS and its services [&hellip;]
- ["Water for All" - another successful edition of the Balkans Joint Conference and Exhibition](https://rcdnsee.net/water-for-all-another-successful-edition-of-the-balkans-joint-conference-and-exhibition/): The 7th Balkans Joint Conference and Exhibition 2019, “Water for All”,  organized by RCDN partner Associations SHUKOS and SHUKALB took place from 6-8 November 2019, at the Emerald Hotel,  in Prishtina, Kosovo. The Conference Opening Ceremony on 6 November featured greeting speeches by several distinguished guests to include Valdrin Lluka, Minister of Economic Development in Kosovo ,  Fatmir Matoshi, Minister of Environment and Spatial Planning, H.E. Jean Hubert- Lebet, Ambassador of Switzerland in Kosovo, H.E. Christian Heldt, Ambassador of Germany in Kosovo, H.E. László Márkusz, Ambassador of Hungary in Kosovo, H.E Piero Cristoforo Sardi, Ambassador of Italy in Kosovo and [&hellip;]
- [Third peer exchange on operation and maintenance of wastewater treatment plants successfully implemented](https://rcdnsee.net/third-peer-exchange-on-the-operation-and-maintenance-of-wastewater-treatments-plants-successfully-implemented/): The third „Peer exchange on operation and maintenance of the wastewater treatment plants” was successfully implemented by Aquasan Network in BiH in Sarajevo on 5 November 2019 with the support of RCDN. The objective of the peer exchange was to enable local self-government units (LGUs) and public utility companies (PUCs) from Bosnia and Herzegovina (BiH) to share experiences and thus improve operation and maintenance of wastewater treatment plants (WWTPs). The exchange was based on the capacity development product developed by Aquasan Network in BiH) through the RCDN Project. Representatives from seven PUCs participated in the peer exchange and namely Bihać, [&hellip;]
- [Second Montenegro Water Conference](https://rcdnsee.net/second-montenegro-water-conference/): Drinking and sanitary water management has been, is and will be the subject of constant attention, negotiations and agreements between all relevant factors involved in creating preconditions for use of water supply services and the disposal and treatment of wastewater, primarily for the benefit of users of these service – it was bespoken at the Second Montenegro Water Conference held on 16-18 October in Ulcinj, Montenegro. The Conference was organized by the Union of Municipalities of Montenegro and Association of Waterworks of Montenegro with the support of the Regional Capacity Development Network (RCDN). On behalf of the host city, participants [&hellip;]
- [NALAS member - Association of Kosovo Municipalities (AKM) launches its Training Centre](https://rcdnsee.net/nalas-member-association-of-kosovo-municipalities-akm-launches-its-training-centre/): In a ceremony that took place in Hotel Emerald, the Association of Kosovo Municipalities marked the launching of the AKM’s Training Centre- a new advanced service program for Kosovo municipalities. This project comes as a result of the Association\&#8217;s continuous engagement on lobbying and advocacy on behalf of municipalities towards the Government, the Assembly of Kosovo and other relevant stakeholders, on several issues aiming at improving services for citizens at the local level. The ceremony was attended by the Ambassadors of Switzerland and Sweden in Kosovo, Mayors, various municipal officials as well as hundreds of AKM’s associates and partners of [&hellip;]
- [Training on development of competences of elected officials in local government units for water supply, sewerage and waste water treatment services](https://rcdnsee.net/training-on-development-of-competences-of-elected-officials-in-local-government-units-for-water-supply-sewerage-and-waste-water-treatment-services/): Bihać, 24 October 2019: Association of Municipalities and Cities of the Federation of Bosnia and Herzegovina delivered a training for elected officials in local government units to strenghren their competences in water supply, sewerage and wastewater treatment services. Municipal councilor and civil servants as well as employees of public utility companies from Bihać, Bosanski Petrovac, Konjic, Sanski Most and Travnik participated in the training. The training aimed to familiarize the participants with water service sector framework so as to better understand their roles and responsibilities and to jointly develop their competences and thereby build corporate approach to the provision of [&hellip;]
- [Peer Exchange on Operation and Maintenance of Wastewater Treatment Plants](https://rcdnsee.net/sarajevo-5-november-2019-peer-exchange-on-operation-and-maintenance-of-wastewater-treatment-plants/): Sarajevo, 5 November 2019 &#8211; The peer exchange will be focused on strengthening capacities of local government units (LGUs) and public utility companies (PUCs) based on the product developed by Aquasan Network in Bosnia and Herzegovina (BiH). The peer exchange aims at enhancing knowledge of LGUs and PUCs about operation and maintenance of wastewater treatment plants (WWTPs) and particularly at improving understanding about factors that impede efficient WWTP operation and potentials for their removal and optimisation of WWTP operation. The peer exchange is intended for LGUs and PUCs from BiH that operate WWTPs. This will create potentials for increasing WWTP [&hellip;]
- [Promoted Policy Paper for improvement of BiH water services sector](https://rcdnsee.net/promoted-policy-paper-for-improvement-of-bih-water-services-sector/): 16 September 2019, Bihac &#8211; With the support of RCDN, Aquasan Network in BiH organized  working meeting with media to promote first Policy Paper in Bosnia and Herzegovina for Comprehensive Improvement of the Water Service Sector. The event was attended by the representatives of printed, electronic and written media that cover cantonal, entity and national media in BiH. Vesna Muslic, president of Aquasan Network in BiH, explained the purpose of the document and participatory development process for the Policy Paper – developed with the active involvement of relevant actors from water sector and upcoming steps. The Policy Paper will be [&hellip;]
- [South East European trainers capacitated on “Introduction to Integrated Asset Management"](https://rcdnsee.net/south-east-european-trainers-capacitated-on-introduction-to-integrated-asset-management/): Asset management is the basis for the operation of any public utility company (PUC), which is currently not fully recorded or adequately managed in most PUCs. Only by knowing your own property can you evaluate its condition, financial value, the amount of funds needed to maintain it, identify risks to the quality of service and health of service users, as well as the effects on the operation and financial planning of material and human resources for the management and maintenance of assets at PUC. Aquasan Network in Bosnia and Herzegovina, organized training for selected trainers coming from four national associations [&hellip;]
- [What is the purpose of RCDN](https://rcdnsee.net/rcdn-and-its-offer/): RCDN is a regional network that makes improvements happen even in the most challenging conditions, by constantly creating innovative knowledge solutions and ideas for better performance of both, municipalities and water utilities in rendering water and sanitation services in South-East Europe through collaborative delivery of innovative, high quality, standardized, affordable, and tailor-made capacity development products. Learn more what we offer to our beneficiaries in our promo video..
- [RCDN Monitoring and Evaluation (M&E) Training](https://rcdnsee.net/rcdn-monitoring-and-evaluation-me-training/): On 3 and 4 July 2019, 2nd Monitoring and Evaluation (M&amp;E) training was implemented for Focal Points and representatives of Project Implementation Team. The aim of the training was to further enhance capacities of participants for RCDN operational planning, M&amp;E and reporting. The essentials of Result-Based Management, elements, specifics and use of M&amp;E, development of work plans and challenges, key aspects and lessons learnt in operational planning were some of the main topics presented and analysed. Work group sessions enabled practical application of acquired knowledge and reflection on the common challenges and potential solutions. Also, FPs and PIT had a [&hellip;]
- [Cooperation of RCDN with German Water Association (DWA) for better capacity development in waste water management](https://rcdnsee.net/cooperation-of-rcdn-with-german-water-association-dwa-for-better-capacity-development-in-waste-water-management/): On 1st of July 2019 representatives of RCDN, Mr. Peter Wolf and Mr. Pavle Donev from GIZ and Mr. Sandi Zulic and Mrs. Aida Jusufhodzic from Aquasan Network in B&amp;H participated at the meeting with the representatives of DWA Mr. Roland Knitschky and Mrs. Mona Lurvik representative of the EWA (European Water Association) in the premises of DWA in Hennef, Germany. The directions for future co-operation have been discussed and agreed under the Regional Capacity Development Network (RCDN), including DWA\&#8217;s support in the development of wastewater collection and treatment training programs, and their best practices related to trainings for public [&hellip;]
- [Regional Water Team Days of the Sub-RésEAU Eastern Europe and Central Asia in Bihac](https://rcdnsee.net/regional-water-team-days-of-the-sub-reseau-eastern-europe-and-central-asia-in-bihac/): In period from 11 – 13 June 2019 around 40 representatives of SDC and SECO offices from Switzerland, and representatives from partner organisations involved in the implementation of Swiss projects in Central Asia (Tajikistan, Kirghistan, Pakistan, Kazakhstan) and South-East Europe (Albania, Moldova, Ukraine, Kosovo, North Macedonia, Bosnia and Herzegovina), as members of Sub-RésEAU network shared experiences and learned from each other and their hosts about key challenges and best practices in the water, wastewater and governance. Day 1 focused on understanding the thematic focuses: wastewater treatment and water and sanitation as entry point for improved governance. Introductory inputs were provided [&hellip;]
- [Impressions of the 2019 Danube Water Conference](https://rcdnsee.net/impressions-of-the-2019-danube-water-conference/): In its seventh year, the Danube Water Conference traditionally happening in May each year in Vienna, has again proved to be THE gathering of the Danube region’s water family. This year’s conference on “Achieving resilience in water and wastewater utilities in the Danube region” brought together 200+ people coming from 25+ countries representing all stakeholders of the water sector to discuss the way forward towards smart policies, strong utilities and sustainable services. In her keynote speech Monika Weber-Fahr, CEO of the Global Water Partnership, pointed out that resilience is the ability to “bounce back” after a shock or negative development [&hellip;]
- [RCDN Training on Promotional and Selling Toolbox](https://rcdnsee.net/rcdn-training-on-promotional-and-selling-toolbox/): Focal Points from Local Governance Associations and Associations of Public Utility Companies, and members of RCDN Project Implementation Team enhanced practical skills for the promotion and selling of RCDN and CD products by improving the knowledge on the key marketing, branding and sales concepts in period between 12 and 14 March 2019. The training enhanced PIT and FPs’ practical skills for the promotion and selling of RCDN Capacity Development products by improving the knowledge on the key marketing, branding and sales concepts. After introductory training held in November 2018, this is second training for promotion and selling. This time the [&hellip;]
- [Symbolism of RCDN logo](https://rcdnsee.net/symbolism-of-rcdn-logo/): When a drop hits the surface of water, it creates waves and ripples. RCDN logo represents waves of knowledge that interconnect and make unique network of waves – participants. This symbolism is used to represent knowledge, sharing of it, its impact and cooperation within the region. Small dots on the wave lines represent symbolically participants of the project/network. Ripple effect spreads. The same way we wish the knowledge to spread throughout the region.
- [ADKOM successfully implemented first RCDN training](https://rcdnsee.net/adkom-successfully-implemented-first-rcdn-training/): Training Center of ADKOM in cooperation and support of the Project \&#8221;Regional Capacity Development Network (RCDN)\&#8221; delivered a training on “Capital Infrastructure Investment Projects in the Water and Sanitation Sector” in Skopje. The training was held at the Hotel Kontinental, Skopje, on 26 February 2019. The overall objective of the training is to enable participants to access funding for bankable capital infrastructure investment projects, fulfill IFIs’ and donor requirements and provide adequate support in all stages of project cycle management. During the training the participants were familiarised with their roles and responsibilities for bankable project preparation and access to funding, [&hellip;]
- [RCDN promo event “Efficient organisation and effective management of water supply and wastewater systems\", was organised in Podgorica on 21 February 2019.](https://rcdnsee.net/rcdn-promo-event-efficient-organisation-and-effective-management-of-water-supply-and-wastewater-systems-was-organised-in-podgorica-on-21-february-2019/): Around 35 representatives of ministries, regulatory agency, public utilities, local governments, Vodacom and Prokon gathered to learn more on the RCDN offer, discuss the main challenges in the water services sector, such as water quality, treatment of drinking water and wastewater, operation of wastewater treatment plants etc. https://uom.me/

## Pages

- [Newsletter](https://rcdnsee.net/newsletter/): [newsletter]
- [D-Leap](https://rcdnsee.net/d-leap/): D-Leap D-Leap Water Safety and Crisis Management Program D-LeaP Integrated Asset Management (IAM) Silver: Asset inventory D-LeaP IAM Gold: Maintenance Management D-LeaP IAM Platinum: Customer Management and Quality Management D-LeaP NRW D-LeaP Commercial Efficiency D-Leap Access to Financing D-Leap Utility Benchmarking
- [Quick response mechanism of NALAS](https://rcdnsee.net/quick-response-mechanism-of-nalas/): Quick response mechanism of NALAS The RCDN Quick Response is a Capacity Development service aimed to strengthen RCDN partner Associations. It is based on and scales up one of the most appreciated services of the NALAS Knowledge Centre, NALAS Quick Response service. The service is using the existing knowledge within the Network and provides regional ad-hoc information collection and analysis, based on a request by a particular partner Association. The result is a mini comparative, cross-border study, that helps partner Associations to produce policy arguments in their advocacy efforts to improve legislation and environment related to water and sanitation services, [&hellip;]
- [WW CD Programme Overview](https://rcdnsee.net/ww-cd-programme-overview/): WW CD Programme Overview CD Programme 1A: Introduction to Wastewater Systems for Decision Makers Overall learning outcome of the programme: Decision makers are able to take an active role during planning and implementation of the wastewater infra-structure. Specific learning outcomes of the Programme: To be able to make informed decisions on planning, preparation and implementation of wastewater collection and treatment projects in their LGU/PUC. To be able to outline key roles in preparation and implementation phases for infrastructure investments in wastewater collection and treatment Target Groups: Decision makers at the level of LGUs and PUCs: Municipal counsellors, members of the [&hellip;]
- [D-Leap Water Safety and Crisis Management Program](https://rcdnsee.net/d-leap-water-safety-and-crisis-management-program/): D-Leap Water Safety and Crisis Management Program Overall learning outcome: Managerial and technical staff of PUCs will be able to develop, implement and improve an efficient Water Safety (WSP) and Crisis Management Plan (CMP) Specific learning outcomes:        By the end of the Workshop the participant will be able to describe basics of theoretical and practical components of WSP and CMP as per national legal framework as well as international approved standards ; By the end of the module associations and each PCU will be able to build up the foundations for the WSP &amp; CMP development By the end [&hellip;]
- [E-learning course Capital infrastructure investment projects in the water and sanitation sector](https://rcdnsee.net/e-learning-course-capital-infrastructure-investment-projects-in-the-water-and-sanitation-sector/): E-learning course Capital infrastructure investment projects in the water and sanitation sector Overall learning outcome The overall outcome of the course is to enable participants to guide, follow, and actively participate in the preparation, development, and implementation of the capital infrastructure investment projects By the end of this course, participants who are decision-makers will understand the framework and obtain general knowledge and skills which will allow them to: Get familiar with their roles and responsibilities for bankable project preparation and access to funding, Organize, lead, and monitor the development of all elements of future infrastructure investment projects Fulfil the legal [&hellip;]
- [Non-revenue Water Management](https://rcdnsee.net/non-revenue-water-management/): Non-revenue Water Management Overall learning outcome: Participants are able to prioritize investments in utilities, improve the efficiency of water services, reduce costs and increase revenues by using theoretical and practical knowledge in managing non-revenue water in public utilities and develop effective NRW reducing strategy/action plan. Specific learning outcomes:        Participants are familiar with concept and approach in Non-Revenue Water management and their individual role in improving the operational performance of PUC and benefits resulting from implemented activities (water and energy savings, reduced water purchased and treated costs, improved water supply and obtained new quantity of water without large investments and construction [&hellip;]
- [Introduction to NRW](https://rcdnsee.net/introduction-to-nrw/): Introduction to NRW Overall learning outcome: After completing this training, participants will understand how to improve the efficiency of water services and increase revenues by applying practical skills and modern approach to non-revenue management (NRW) in Public Utility Companies (PUCs). Specific learning outcomes:        Participants understand the concept and benefits of NRW management and how they can support their PUCs in reducing NRW and increasing the quality and safety of water supply in the local community; Participants understand how to decrease costs and improve operational and financial performance of the PUC; Participants learn the importance of development NRW action plans / [&hellip;]
- [Learning from peers for operation & maintenance of Waste Water Treatment Plants](https://rcdnsee.net/learning-from-peers-for-operation-maintenance-of-waste-water-treatment-plants/): Learning from peers for operation &#038; maintenance of Waste Water Treatment Plants Preparation, Operation &amp; Maintenance Module 1 | Preparation Overall learning outcome: To offer LGUs and PUCs a CD product based on formalized peer-to-peer exchange by using an existing product proposed by AQUASAN in Bosnia and Herzegovina (B&amp;H). Specific learning outcomes: To improve the knowledge on the preparation, design, implementation of WWCT projects of an interest for LGUs and PUCs. To offer peer exchange on WWCT within and in other neighbouring countries To broaden the portfolio of projects and study cases in the field of WWCT. Target group: Municipal [&hellip;]
- [Training on reporting on implementation of business plans and tariff adjustment plans](https://rcdnsee.net/training-on-reporting-on-implementation-of-business-plans-and-tariff-adjustment-plans/): Training on reporting on implementation of business plans and tariff adjustment plans Annual Reports &#038; Business Plans Annual reports for PUCs Overall learning outcome: Development of Annual reports for PCEs Specific learning outcomes:        Comparison and revision on the tools and the Tariff model (planned vs accomplished) Development of Annual reports Target group: Public Utility Company (PUC): General Manager, Technical Manager, Financial Manager, Technical staff, Billing Department and Customer relation department Local Government Unit (town, city, municipality): Mayor, Municipal councillors – members of the PUCs’ Supervisory boards, Head of Department for communal affairs, Head of Investment and/or Financial Department Key [&hellip;]
- [Competence development of municipal elected officials for WSS services](https://rcdnsee.net/competence-development-of-municipal-elected-officials-for-wss-services/): Competence development of municipal elected officials for WSS services Module 1 and Module 2 Module 1 Overall learning outcome: To underline legal obligations of municipal elected officials for provision of quality WSS services and efficient organization of water services at the local level. Specific learning outcomes: Participants are familiarised with LGU legal and institutional framework in water services sector and better understand their roles and responsibilities; Participants understand the importance of and need for improving the organisation of water service delivery at the LGU level; Participants develop their competences jointly hence ensuring collaborative approach to organisation and delivery of water [&hellip;]
- [Integrated Asset Management](https://rcdnsee.net/integrated-asset-management/): Integrated Asset Management Overall learning outcome: Participants recognize the need for and benefits of effective IAM of WSS infrastructure and identify how to plan and implement key IAM activities at the LGU level. Specific learning outcomes:        Participants understand the IAM concept and its importance, outcomes and benefits and they recognise how to apply IAM principles in their job / working places (environment); Participants are familiarised with IAM legal and institutional framework and understand their IAM roles and responsibilities; Collaborative approach to IAM at the LGU level is supported through joint capacity development of the LGU and PUC. Target group: LGU [&hellip;]
- [Strengthening capacity for quality delivery of ongoing CD measures (Generic ToT and TMC)](https://rcdnsee.net/strengthening-capacity-for-quality-delivery-of-ongoing-cd-measures-generic-tot-and-tmc/): Strengthening capacity for quality delivery of ongoing CD measures Generic ToT and TMC Generic Training of Trainers (gToT) Overall learning outcome: To enhance the methodological competences of RCDN Pool of Trainers and Moderators (RCDN PTM) for quality delivery of RCDN CD formats &#8220;Training&#8221; and &#8220;Peer Exchange&#8221; according to established RCDN Quality Standards. Specific learning outcomes:        Participants up-date their methodological competences for quality delivery of RCDN CD formats &#8220;Training&#8221; and &#8220;Peer Exchange&#8221;. Participants are able to apply corresponding RCDN Quality Standards in their work context. Participants exchange experiences and good practices on quality delivery ref. to training and peer exchange [&hellip;]
- [Introduction of Infrastructure Investment Projects training for LGUs and PUCs](https://rcdnsee.net/introduction_of_infrastructure_investment_projects_training_for_lgus_and_pucs/): Introduction of Infrastructure Investment Projects training for LGUs and PUCs Module 1 and Module 2 Module 1 Overall learning outcome: Participants are able to access funding for bankable capital infrastructure investment projects, fulfil IFIs’ and donor requirements and provide adequate support in in all stages of project cycle management Specific outcomes: Participants are familiar with their roles and responsibilities for bankable project preparation and access to funding Participants are able to understand the key elements and stages of project cycle management and provide adequate support in each phase Participants are able to fulfil the legal requirements and ensure the necessary [&hellip;]
- [My Bookings](https://rcdnsee.net/events/my-bookings/): CONTENTS
- [Tags](https://rcdnsee.net/events/tags/): CONTENTS
- [Categories](https://rcdnsee.net/events/categories/): CONTENTS
- [Locations](https://rcdnsee.net/events/locations/): CONTENTS
- [Events](https://rcdnsee.net/events/): CONTENTS
- [Privacy Policy](https://rcdnsee.net/privacy-policy/): PRIVACY POLICY DATA PROTECTION Every time you visit a page on this website and every time you download a file, information about the activity is processed and stored in a temporary protocol file. Before it is stored, each data set is rendered anonymous by altering the IP address. The following information is stored for each page you view and each file you download: Technical details of the browser used Anonymous IP address Date and time Page opened/name of the file downloaded Temporary session cookies are used each time you view an individual page, to make navigation easier. Cookies are small [&hellip;]
- [Blogs](https://rcdnsee.net/blogs/): Contact Us Our Branches Contact Details Canada Head Office Address: 75 Tower Court Kernersville, NC 27284 PO Box 6658 Rockhild SDT 2505 Phone: +1 (238) 456 7894 Email: contact@example.com support@example.com Get Appointment Denver Head Office Address: 75 Tower Court Kernersville, NC 27284 PO Box 6658 Rockhild SDT 2505 Phone: +1 (238) 456 7894 Email: contact@example.com support@example.com GET APPOINTMENT Malmo head office Address: 75 Tower Court Kernersville, NC 27284 PO Box 6658 Rockhild SDT 2505 Phone: +1 (238) 456 7894 Email: contact@example.com support@example.com GET APPOINTMENT
- [News](https://rcdnsee.net/news/): NEws &amp; Articles READ OUR LATEST NEWS AND ARTICLES Addressing the Urgent Need for Improved Water Sanitation Services in the Western Balkans February 27, 2024 What ignites our essence? Addressing the Urgent Need for Improved Water Sanitation Services in the Western Balkans Ensuring access to clean and safe water is not just a matter of convenience; it is a&#8230; RCDN Initiative: Empowering Water Sector Through Capacity Development February 27, 2024 Do we hold significance? Undoubtedly so! And here is why. In a concerted effort to bolster the capabilities of the water and sanitation service sector, the RCDN (Regional Capacity Development&#8230; [&hellip;]
- [Members](https://rcdnsee.net/members/): MEMBERS MEET THE RCDN MEMBER ORGANISATIONS Association of Employers of Utility Companies Bosnia and Herzegovina Adress:Jadranska bb/2,, 71000 Sarajevo Link Facebook WASS, Association for Water Protection and Preservation in the South of Serbia Serbia Address: Knjeginje Ljubice 1/1, 18000 Niš Link Facebook Aquasan Network in BiH Bosnia and Herzegovina Bosanskih banova 23, 77000 Bihać Link UTVSI, Association for Water Technology and Sanitary Engineering Serbia Terazije br. 23, II sprat, soba 203 i 206, 11000 Beograd Link Linkedin Association of Kosovo Municipalities Kosovo Address:  “Gustav Mayer” nr.5, 10 Prishtina Link Youtube SHUKOS, Water and Wastewater Works Association of Kosova Kosovo Address: [&hellip;]
- [Products](https://rcdnsee.net/products/): Products Capacity Development Products Catalogue Capacity Development Product Videos Publications Capacity Development Products In the dynamic landscape of municipal governance, the range of Regional Capacity Development Network (RCDN) CD products converges on a common goal – the enhancement of municipal service delivery and the promotion of collaborative learning. Rooted in a multifaceted approach, these products target individual performance, organizational efficiency, and foster cooperation within and between the Public utilities and Local Governments on Water and Sanitation Services. Emphasizing a holistic perspective, RCDN CD products are not confined to a singular level, as they often address a combination of these levels. [&hellip;]
- [Home](https://rcdnsee.net/): What is RCDN? We enhance the capabilities of the water andsanitation service sector. The Regional Capacity Development Network (RCDN) for Water and Sanitation Services connects local government units, water utilities and their associations from South-East Europe to work together on developing capacities of the water and sanitation service sector. United by a common goal, the RCDN members work tirelessly to enhance the developing of the capacities of the water and sanitation service sector. SUbscribe RCDN+ objective RCDN+ empowers Associations of Utilities and Associations of Municipalities to intensify their cooperation and jointly conduct policy dialogue and advocate for the interests of [&hellip;]


[comment]: # (Generated by Hostinger Tools Plugin)