Overall learning outcome:

Development of Annual reports for PCEs

Specific learning outcomes:       

• Comparison and revision on the tools and the Tariff model (planned vs accomplished)
• Development of Annual reports

Target group:

• Public Utility Company (PUC): General Manager, Technical Manager, Financial Manager, Technical staff, Billing Department and Customer relation department
• Local Government Unit (town, city, municipality): Mayor, Municipal councillors – members of the PUCs’ Supervisory boards, Head of Department for communal affairs, Head of Investment and/or Financial Department

Key topics:                                                                                                                                    

• Comparison and revision of data
• Management (Water), Technology (Water), O & M (Water), Tariff (Water),
• Management (Wastewater), Technology (Wastewater), O & M (Wastewater), Tariff (Wastewater)

Duration:  3 month course